What We Collect and Why We Hold It
When you register, we collect your name, contact details, and the identification documents needed to verify your account. Every time you make a deposit or withdrawal — whether that's through GCash, Maya, or InstaPay — we log the transaction reference, amount, and timestamp. This record lets
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us resolve disputes quickly and keep your account wallet accurate. We also collect device and browser data when you access the platform on mobile or desktop; this helps us detect unusual login attempts and protect your session. Usage data — which sections of the platform you
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visit, how long you spend there, and which games you open — is collected in aggregate to improve performance, not to build a profile sold to third parties. If you contact support through live chat or email, that conversation is stored and linked to your account
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for follow-up continuity. We retain your data only as long as your account is active or as required under applicable Philippine law. Where local law and eligible player requirements permit, you may request a full export or deletion of your personal records. Availability of any data
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service depends on local law and the status of your account.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.